"Personally identifiable information" is information that can be used to uniquely identify a user, such as name, address or credit card number. You may be asked to provide personally identifiable information in connection with the use of Broadsword’s products, services and online sites. While Broadsword collects personally identifiable information on a voluntary basis, for certain products and services Broadsword's collection of personally identifiable information may be a requirement for access to the product or service or to process a user’s order.
Personally identifiable information is used internally by Broadsword to develop, deliver and improve our products, content and services. In addition, Broadsword may allow third parties performing services under contract with Broadsword, such as order or payment processors or merchandise warehouse and fulfillment services, to access and use personally identifiable information, but only to the extent necessary to provide those services.
Broadsword will not share personally identifying information with third parties for marketing purposes. Broadsword may use personally identifying information provided by users to send information about Broadsword, including news about product updates, contests, events, and other promotional materials, but only if the users agree to receive such communications.
Broadsword may release personally identifiable information to comply with court orders or laws that require us to disclose such information. In the event of a reorganization, sale or merger we may transfer personally identifiable information to the relevant third party.
This is not a website directed to children under the age of 13. Broadsword will not knowingly collect personally identifiable information from any person under the age of 13. IF YOU ARE UNDER 13 YEARS OF AGE YOU SHOULD NOT USE THIS WEBSITE, AND UNDER NO CIRCUMSTANCES SHOULD YOU SEND INFORMATION ABOUT YOURSELF TO BROADSWORD. Broadsword encourages parents to instruct their children to never give out personal information when online. Parents who are concerned about the transfer of personal information from their children may contact us.
Broadsword also stores information on a user's hard drive that is used in conjunction with use of Broadsword’s products and services. This includes a unique authorization key or CD-Key that is either entered by the user or downloaded automatically during product registration. This authorization key is used to identify a user as valid and allow access to Broadsword's products, services and third party games.
Information regarding a user’s account, a user’s Internet connection and the Broadsword software installed on a user’s computer is uploaded to the server in connection with the user’s use of Broadsword software. Broadsword software automatically generates and submits to Broadsword bug reports upon a crash or other fault in the Broadsword software, services or games. This automatically generated bug report information may include information about other software or hardware on a user's system. Broadsword does not associate and store the automatically generated bug report information with personally identifiable information. Any bug reporting information manually submitted by users (e.g. through Broadsword's Bug Reporter form) is associated and stored with personally identifiable information.
Broadsword strives to provide a safe and fair gaming environment to all players of its games. To prevent fraudulent activities and behaviors that may negatively affect the experiences of a player, Broadsword is authorized to use "anti-cheating" software, or applications for the prevention of fraud for our internet presence, during the use of our online products and/or services (including online games), and mobile platforms.
At login to Broadsword online products and/or services, Broadsword may collect data about your device in order to create a hash of machine components. Information collected for this purpose shall not be stored in retrievable form. Broadsword uses the collected information for the prevention of fraud, and for authentication purposes. Broadsword may consolidate the machine hash created for this purpose with your account; data consolidated this way will not be shared with any other third party, and will be used exclusively for security, fraud prevention and authentication purposes by Broadsword.
Broadsword's products, services or websites may provide chat, forums, bulletin boards, or instant messaging tools to users. Any information that is disclosed in chat, forums or bulletin boards should be considered public information, and users who message one another may not know each other personally. Broadsword has no obligation to keep private personally identifiable information that a user makes available to other users or the public using these functions. Users should exercise caution when deciding to disclose personal information in public forums. Users should also be aware that game play information disclosed during multiplayer game play (e.g. player name and current player statistics) is public information and may be displayed to other users.
Broadsword gives users the option to receive promotional email communications from Broadsword. Users may opt out of these communications. Instructions for discontinuing receipt of promotional email communications from Broadsword will be provided in email communications to users.
Personally identifiable information provided to Broadsword will be collected, processed and stored by Broadsword in the United States of America (U.S.). Broadsword has taken reasonable steps to protect the information users share with us, including, but not limited to, setup of processes, equipment and software to avoid unauthorized access or disclosure of this information.
If you are concerned about the accuracy of personally identifiable information maintained by Broadsword or wish to review, access, amend or correct it, or would like your personally identifiable information removed from Broadsword's records or otherwise deactivated, please contact us here. We may decline requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, or are extremely impractical.
Broadsword Online Games Inc.
790 Station Street, Suite 3000
Herndon, VA 20170
Revision Date: January 31, 2014